The international principles of “Safe Harbor” are designed to prevent the disclosure of information as well as accidental loss thereof. TLScontact fully subscribes to the principles laid down in Chapter IV of Directive 95/46/CE of the European Parliament and Council, dated 24 October 1995, on the protection of individuals with regard to the processing of personal data and the free movement of such data.
7.1. Information to customers: customers are clearly informed that their personal data is being collected and notified as to how the data shall be used. Users are required to accept the TLScontact Terms of Service before creating their account.
7.2. Choice: Users may terminate their legalization application at any time, in which case any personal data shall be automatically erased from the databases. Similarly, the applicant’s personal data shall be destroyed upon completion of the application process.
7.3. Security: To avoid any loss of collected information in the case of unforeseeable disasters, data are backed up on different servers on a daily basis. TLScontact’s application and data servers are set up in accordance with regulations of the utmost stringency. Moreover, all data transfers between the user and the server and the duplication of data among all the servers is fully encrypted using an algorithm of 256 bits.
7.4. Transfer recipients: no data is ever passed on to a third party except the authorized Consular Authority. Your data might be accessed outside the European Economic Area (EEA) by authorized Consular Authority or authorized TLScontact staff.
7.5. Data integrity: no needless data is collected. Furthermore, the database design, the application development method and the numerous external checks and alerts in place aim to guarantee seamless reliability of data and data integrity.
7.6. Access: Users can access their data at any time via the TLScontact web interface on the internet. By contacting the TLScontact call centre, legalization applications can be modified even after they have been submitted.
7.7. Implementation: TLScontact has always taken the protection of its users’ privacy very seriously. Each staff member at TLScontact signs a Code of Conduct which lays down several very strict rules relating to the protection of user privacy.
For further information on these “Terms of Service”, please contact us by call centre or online form.